Welcome to South African Genealogy,

By accessing or using our services, you agree to be bound by the following privacy policy. Please read them carefully:

• 1. Introduction :

  We are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website.

• 2. Information We Collect :

  We may collect the following personal information:
  
  
  • Full name, email address, and contact information
  • Login credentials
  • Search and purchase history
  • Payment confirmations (via PayFast; we do not store credit card data)
  • IP address and browser user agent (for security and analytics)

• 3. How We Use Your Information :

  We use your information to:
  
  
  • Provide access to search tools and genealogy data
  • Process report orders and payments
  • Send purchase confirmations and provide report downloads
  • Maintain a record of your order history
  • Improve site performance and security

• 4. Payment Processing :

  All payments are processed securely through PayFast.co.za. We do not store any banking or credit card information on our servers.

• 5. Data Security :

  We implement strict security protocols to safeguard your information, including encryption, firewall protection, and access controls.

• 6. Data Retention :

  We retain user and order data for as long as the account is active or as required for legal, administrative, or auditing purposes.

• 7. Sharing of Data :

  We do not sell, rent, or trade your personal information. Your data will only be shared:
  
  
  • With PayFast for payment processing
  • With law enforcement or authorities if required by law

• 8. User Rights :

  You have the right to:
  
  
  • Access your data
  • Request correction or deletion of your personal data (where applicable)
  • Lodge a complaint with the Information Regulator of South Africa

• 9. Cookies and Tracking :

  We use cookies to enhance user experience and track usage statistics. You can manage cookie preferences in your browser settings.

• 10. Third-Party Links :

  Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

• 11. Children's Privacy :

  Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from them.

• 12. Updates to this Policy :

  We may update this policy periodically. Continued use of the website implies acceptance of the updated policy.

• 13. Contact Information :

  If you have questions or concerns regarding these terms or your privacy, please contact us at:
  
  
  • Email: info@southafricangenealogy.com
  • Website: www.southafricangenealogy.com