South African Genealogy Terms & Conditions

Below you will find more information on our Terms & conditions.

Last Updated - 20 July 2025
Welcome to South African Genealogy,

By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully:

  • Acceptance of Terms :

    By using our services, you agree to comply with these terms and any additional terms that may apply.
  • 1. Introduction :

    Welcome to South African Genealogy (“we”, “our”, or “us”). By accessing or using our website and services, including creating an account or purchasing reports, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access or use our services.
  • 2. Eligibility :

    You must be at least 18 years old or have the consent of a parent or guardian to create an account and use our services. You are responsible for safeguarding your login credentials and all activity that occurs under your account.
  • 3. Service Description :

    We provide a genealogy research platform focused on deceased individuals in South Africa. All data has been independently verified against the South African Population Register. Users can search for deceased individuals, and purchase detailed verified deceased reports for R10.00 each via PayFast.
  • 4. Free Account Registration :

    Users may register for a free account, which allows access to the search system. Account holders must provide accurate and current information and maintain the confidentiality of their login credentials.
  • 5. Purchasing Verified Reports :

    To obtain more information about a deceased individual:

    • Users must purchase a verified deceased report for R10.00 via our secure payment gateway, PayFast.co.za.
    • Upon successful payment, the report will be made available for download.
    • Purchased reports are stored and accessible in your “Order History” section.
  • 6. Data Ownership and Use :

    All data on this website is proprietary and may not be copied, reproduced, resold, or distributed without express written permission. Use of our data is strictly for personal, non-commercial genealogy research purposes only.
  • 7. User Conduct :

    Users agree not to:

    • Use our services for illegal or unethical purposes.
    • Attempt to breach or bypass security or authentication measures.
    • Harvest data or attempt unauthorized data scraping or indexing.
  • 8. Refund Policy :

    All report purchases are final and non-refundable, as the nature of the data is digital and delivered immediately upon purchase. Please ensure accuracy before proceeding with any order.
  • 9. Account Termination :

    We reserve the right to suspend or terminate any user account at our sole discretion if there is a violation of these terms, suspected misuse, or fraudulent activity.
  • 10. Modifications to Service :

    We reserve the right to modify or discontinue any part of the service with or without notice. Continued use of the service after any changes shall constitute your acceptance of the modified terms.
  • 11. Limitation of Liability :

    While we strive for accuracy and integrity in the data provided, we do not warrant that the data will always be complete or error-free. Our liability is limited to the amount paid for any report. We are not liable for any incidental or consequential damages.
  • 12. Jurisdiction :

    These Terms and Conditions shall be governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.
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